This is NOT a high dollar piece of equipment. The base is not a solid stainless steel base, but rather a very thin sheeting of some type wrapped around the plastic base. But come on, this thing was only $50. For the money it worked perfectly and it will likely provide good food entertainment at many other gatherings to come. I did not find clean up to be a big deal. Some folks made it seem like near impossible. I simply rinsed the pieces with hot water to get the bulk of the chocolate off and then washed them by hand. The pieces all fit together quickly and nicely as you see in the video.
I just can't see how anyone could give this a 1 star. If you get a lemon (and they certainly exist), then get a replacement. Someone mentioned that this product was a little loud. You can certainly hear it run (see video) but it just becomes part of the room noise when you get people in the room. When there are just two people standing there watching it run, you think, "wow, that is a little loud" but in any function where this would be used there will likely be quite a few people and they will be talking. They won't even notice the noise.
If you are in doubt, let me help you. Get one, you will be pleased. At least I was!